ANTI-COUNTERFEITING POLICY
Last Updated: September 2, 2025
We, Clickfix Cash and Carry Private Limited (“Clickfix”, “We”, “Our”, “Platform”) are committed to ensuring that Buyers on the Platform have access only to genuine and authentic products. We strictly prohibit the listing or sale of counterfeit products on the Platform. By accessing, browsing, or using the Platform, including listing of products, any person or entity intending to offer products for sale through the Platform (“Seller”) agrees to accept, comply with, and be bound by this Anti-Counterfeiting Policy.
'Counterfeit product' would mean any product which is a fake or a replica or anything that has been produced illegally, duplicated, bootlegged, copied to pass off as being an original product or anything that may violate third party intellectual property rights.
Clickfix reserves the right, at its sole discretion, to remove, suspend, or restrict any product listings that are suspected to contain counterfeit products, or that otherwise violate this Policy, the Platform’s Terms of Use, or the Product Listing Perms. Such actions may be taken with or without prior notice to the Seller, in order to protect Buyers and uphold the integrity of the Platform.
Further, no Seller shall be permitted to post any content or product listing on the Platform unless and until they have successfully completed Clickfix’s verification process. This verification may include, but is not limited to, confirmation of the Seller’s authorization or trading rights for the brands they intend to list, submission of supporting documentation (such as invoices, brand authorization letters, or authenticity certificates), and compliance with applicable legal and regulatory requirements
Seller(s) may be asked to provide documentation such as invoices or any other relevant document depending upon the circumstances to prove authenticity of the products in their listing(s) along with a notarized declaration affirming that the products under their listing(s) are genuine and authentic. Failure to provide the aforesaid documentation within 72 hours may result in the suspension or termination of the Seller's listing(s).
In the event, the listing(s) of the seller are found to be of counterfeit products, We may take all actions such as but not limited to suspending or terminating the account of the seller, removing any or all product listings of the Seller, withholding or forfeiting payments of the Seller or any other action that may be deemed necessary. This shall be without any admission of any liability and without prejudice to the Platform's rights, remedies or defenses, all of which are expressly reserved with Clickfix. The Sellers listing such counterfeit products may also be independently subject to civil and criminal proceedings initiated by third party rights holders.
This Anti-Counterfeiting Policy shall be read in conjunction with the Terms of Use, Product Listing Policy, IP Infringement Policy and any other rules or policies in relation to the Platform, that We may publish from time to time.